Set up your email

Add your MailDots mailbox to any device in a few steps. The easiest way is webmail — no setup at all. To use a mail app, the connection settings are below.

Webmail — the easiest wayOpen mail.maildots.io in your browser and sign in with your full email address and password. Nothing to install.

Your mailboxes

Use one of these as the username when setting up a mail app. Tap to copy.

info@firmaniz.comuse your full email address

Connection settings

Enter these exact values in any mail app. The username is always your full email address.

Incoming mail (IMAP)
Server
imap.maildots.io
Port
993
Security
SSL/TLS
Outgoing mail (SMTP)
Server
smtp.maildots.io
Port
465
Security
SSL/TLS

Some apps prefer port 587 with STARTTLS — that works too.

Username

Your full email address (e.g. info@yourcompany.com)

Password

Your mailbox password

Use IMAP only — POP is not supported. IMAP keeps your mail in sync across all your devices.

Step-by-step by device

Pick your device and follow the numbered steps.

iPhone & iPad (iOS Mail)
  1. 1Open Settings → Mail → Accounts → Add Account.
  2. 2Choose Other → Add Mail Account.
  3. 3Enter your name, full email address, password and a description, then tap Next.
  4. 4When asked for the account type, choose IMAP.
  5. 5Under Incoming Mail Server, set Host Name to imap.maildots.io, User Name to your full email address, and enter your password.
  6. 6Under Outgoing Mail Server (SMTP), set Host Name to smtp.maildots.io with the same user name and password.
  7. 7Tap Next — iOS verifies the settings — then Save.

If iOS warns it cannot verify the account, make sure SSL is on and the user name is your full email address.

Android (Gmail app)
  1. 1Open the Gmail app → tap your profile picture → Add another account.
  2. 2Choose Other.
  3. 3Type your full email address, then tap Manual setup → Personal (IMAP).
  4. 4Enter your password.
  5. 5Incoming server: imap.maildots.io, port 993, security SSL/TLS, username = your full email address.
  6. 6Outgoing server: smtp.maildots.io, port 465, security SSL/TLS, and keep 'Require sign-in' turned on.
  7. 7Finish — name the account and tap Done.

On Samsung or other built-in Email apps the steps are the same: choose Other / Manual / IMAP.

Outlook (Windows & Mac)
  1. 1Open Outlook → File → Add Account (on Mac: Outlook → Settings → Accounts).
  2. 2Type your full email address and click Connect.
  3. 3When asked for the account type, choose IMAP.
  4. 4Incoming mail: server imap.maildots.io, port 993, encryption SSL/TLS.
  5. 5Outgoing mail: server smtp.maildots.io, port 465, encryption SSL/TLS.
  6. 6Enter your full email address as the username and your mailbox password.
  7. 7Click Connect / Done.

If Outlook auto-detects the wrong settings, choose 'Advanced setup' / 'Let me set up my account manually' and enter the values above.

Apple Mail (macOS)
  1. 1Open Mail → Mail menu → Add Account.
  2. 2Choose Other Mail Account, then Continue.
  3. 3Enter your name, full email address and password, then Sign In.
  4. 4If it cannot sign in automatically, set the Account Type to IMAP.
  5. 5Incoming Mail Server: imap.maildots.io. Outgoing Mail Server: smtp.maildots.io.
  6. 6Use your full email address as the User Name and your mailbox password.
  7. 7Click Sign In to finish.

Troubleshooting

My password is not accepted

The username must be your full email address (e.g. info@yourcompany.com), not just the part before the @. Re-type the mailbox password carefully — it is the password set for that mailbox, not your MailDots panel password.

I can't connect to the server

Check the port and security: incoming is 993 with SSL/TLS, outgoing is 465 with SSL/TLS (or 587 with STARTTLS). A wrong port or a 'no encryption' setting is the most common cause.

I get a certificate warning

Make sure the server is spelled exactly imap.maildots.io / smtp.maildots.io. These are covered by a valid certificate, so a warning usually means a typo or an old saved setting — remove the account and add it again.

I can receive but can't send mail

Outgoing mail also needs authentication. In your app's SMTP settings, turn on 'Use authentication' / 'Require sign-in' and enter the same full email address and password as the incoming server.